Research suggests 20% of IM's are never sent



Research suggests 20% of IM's are never sent
Posted by absorbation on Sat 08 Dec 2007 (15:39 GMT)
You may be thinking that the title to this post may be a little odd, but interesting nonetheless. The statistic is not due to errors within IM servers or your Internet connection turning off and on, this is something much more logical.

Have you ever started typing a message, before thinking 'I best not send that', or 'How am I going to phase this'? Have you forgot you were typing a message and became distracted? Michael Beißwenger's research suggests these are reasons for his statistic and the cause of why 1/5 of our messages are never sent.

The interesting thing is that this research has shown the same things happens when we are face to face with individuals, suggesting we forget what we are going to say next. I know for a fact I do this all the time, and I'm sure you do too:

During normal conversation we pre-formulate sentences that are later revised or scrapped for the same reasons all the time. It's just the way humans work. If you could estimate how often that happens, I wonder if the result be similar to the 20% figure for IM?


What do you think of this? I know I do not send messages I have typed on occasion, but this is not a habit of mine. I find my previous message a cue for what I want to say next.

>> Source: News Scientist technology blog
3 comments | 5 trackbacks | Send It | Permalink | 393 views | 262 words


Tags: Statistics  Study  

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Comments:



Comment by WindowsObserver
Posted on Sat 08 Dec 2007 (18:31 GMT)
I agree with this completely - have done it myself so many times by hitting the delete or backspace button.


Comment by absorbation
Posted on Sat 08 Dec 2007 (17:03 GMT)
You're right Josh, when posting somewhere that is accessible by everyone it is temping just not to post. I find that posts with comments already present tend to get more comments later. This is why I encourage my admins to comment so more comments will follow.


Comment by Josh J
Posted on Sat 08 Dec 2007 (16:55 GMT)
I believe it. I'm sure the percentage is even more for comments on blogs. If you ever wanted to see what people REALLY wanted to say, you could turn on javascript that would report what people typed into the comment box when then didn't actually click "Add Comment" afterwards

I've never tried this, but let me know what happens


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