I recently came across a post which details the problem with the likes of Microsoft's way of sending IMs:
For the sake of argument, assume that you have a cell phone and you're subscribed to Carrier A. You then wish to call, or send a message to, a friend who happens to be a subscriber of Carrier B. Naturally, you would expect your messages to get across, otherwise you wouldn’t be able to keep in touch and your provider would be severely restricting you to their network.
Well, this is not the case when it comes to Instant Messaging (IM) Services like MSN and Yahoo because they're not standard. In order to communicate with other people, all members must be part of the same network, and this means that if the network goes down (and it does more than anyone’s liking), everybody goes down with it!
The post highlights a prevailing problem with IM in our modern world. Technology has become about standards. Whether it's the using Bluetooth within phones, or reading our emails, regardless of which software we use. We expect similar services to work in harmony. Instant messaging still does not do this, and a consequence is losing users to other, more convenient methods of communication i.e. social networking.
Why You Should Avoid Using MSN
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