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Whoops, looks like someone tripped over an important wire
on Tue 26 Feb 2008 (17:52 GMT) (3814 views)
on Tue 26 Feb 2008 (17:52 GMT) (3814 views)
The Messenger servers appear to be having some issues at the moment, effecting several countries and millions of users. The problem seems to effect Windows Live ID itself as many services using it appear to be having problems. There has not yet been a statement on the outage, but with so many Windows Live services having issues this needs to be resolved ASAP. We will keep you updated.
Hopefully this is nothing like the YouTube issue earlier this week.
Update: The services affected (Windows Live Messenger, ID, Mail) all appear to be coming back to full strength now. If you're still having problems be patient!
According to LiveSide, Microsoft issued a statement saying:
As usual, the official Microsoft status pages reported everything as being fine. The Windows Live support page said there were "no issues" and the good old MSN Messenger status page (which in all the years I've been using Messenger seems to have been a static page and never changed) said that all systems were "stable and running". Although these problems were fixed fairly quickly it would have been nice to see Microsoft keeping their users updated (for once), or even their systems being stable enough to be able to cope with issues like this and have decent backup measures in place.
Hopefully this is nothing like the YouTube issue earlier this week.
Update: The services affected (Windows Live Messenger, ID, Mail) all appear to be coming back to full strength now. If you're still having problems be patient!
According to LiveSide, Microsoft issued a statement saying:
We are aware that some customers may be experiencing difficulty accessing their Windows Live accounts [...] We're actively investigating the cause and are working to take the appropriate steps to remedy the situation as rapidly as possible.
As usual, the official Microsoft status pages reported everything as being fine. The Windows Live support page said there were "no issues" and the good old MSN Messenger status page (which in all the years I've been using Messenger seems to have been a static page and never changed) said that all systems were "stable and running". Although these problems were fixed fairly quickly it would have been nice to see Microsoft keeping their users updated (for once), or even their systems being stable enough to be able to cope with issues like this and have decent backup measures in place.
The MSN/ Windows Live Messenger servers seems to be experiencing problems at the moment, such as users not being able to sign in, with the error code '81000306'.
There however is no warning about this on the official service status page at the time of post, hopefully this should be resolved soon, all we can do is wait.
Update: Most people now seem to be able to sign in again (including myself).
There however is no warning about this on the official service status page at the time of post, hopefully this should be resolved soon, all we can do is wait.
Update: Most people now seem to be able to sign in again (including myself).
It seems the MSN/Windows Live Messenger network/service is currently experiencing difficulties and most users are receiving the error 'The following message could not be delivered to all recipients' when trying to send messages, whilst other messages are not being received.
All we can do is wait-it out and hopefully things will return to normal soon. We'll notify you when they do.
We'll leave you with a particularly funny but true quote from BlackDigital on Bink.nu:
Update: It seems the service is returning to normal. I would suggest signing out and back in again if you are still receiving the error. Apparently engineers investigated the problem and found a fix.
All we can do is wait-it out and hopefully things will return to normal soon. We'll notify you when they do.
We'll leave you with a particularly funny but true quote from BlackDigital on Bink.nu:
[...] the WLM Status page says 'All systems are stable and running'. Maybe Microsoft will one day get around to acknowledging faults with their service instead of leaving users in the dark.
Update: It seems the service is returning to normal. I would suggest signing out and back in again if you are still receiving the error. Apparently engineers investigated the problem and found a fix.
That's right, the never ending sign in troubles are back again and telling us they are an unbeatable force, with problems that seem in their hundreds. Fanatic Live have reported this month's security updates for Windows have caused the problem, and much to everyone's annoyance gives no error:
You will loose quite a few of your Messenger settings, but then again it is necessary if you cannot sign in. The file may also help if you want a clean up of Messenger.
Among all the posts for help in the newsgroups, Jimmymac posted (6th post down) explaining he fixed it by deleting messenger's registry settings. Jonathan Kay created a .reg file that will automatically delete the settings for you, remove_msgrsettings.reg.
Before running the .reg file, completely exit Windows Live Messenger by right clicking the buddy icon near the clock and clicking Exit. Once you have run the file and clicked Yes, try signing in again.
You will loose quite a few of your Messenger settings, but then again it is necessary if you cannot sign in. The file may also help if you want a clean up of Messenger.
We all know that Microsoft and Korea have a 'special' bond when it comes to Microsoft software and once again Korea and Microsoft are at war and this time MSN Messenger is to blame.
Korea's top Internet service provider, KT is disputing with Microsoft when users could not connect to the MSN Messenger servers for several hours on Thursday morning. The rest of Korea were not effected by the downtime leaving KT in uproar when they discovered they were the only company effected.
Microsoft blamed KT's pipeline leading to their data center saying that it was the cause of the trouble. However KT spokesman Hwang Dae-woon claimed Microsoft were at blame because two ports were out in the United States. KT, who account for half of the 12.6 million broadband users in Korea, blamed Microsoft for the problem when they found that only their users were unable to log into Messenger.
Microsoft were also accused for not notifying the company of the problem immediately and working on a quick solution. A KT spokesman pointed out how millions lost connections with friends and how businessmen were cut out of conversations possibly losing important contracts.
Source: The Korea Times
Korea's top Internet service provider, KT is disputing with Microsoft when users could not connect to the MSN Messenger servers for several hours on Thursday morning. The rest of Korea were not effected by the downtime leaving KT in uproar when they discovered they were the only company effected.
Microsoft blamed KT's pipeline leading to their data center saying that it was the cause of the trouble. However KT spokesman Hwang Dae-woon claimed Microsoft were at blame because two ports were out in the United States. KT, who account for half of the 12.6 million broadband users in Korea, blamed Microsoft for the problem when they found that only their users were unable to log into Messenger.
Microsoft were also accused for not notifying the company of the problem immediately and working on a quick solution. A KT spokesman pointed out how millions lost connections with friends and how businessmen were cut out of conversations possibly losing important contracts.
Source: The Korea TimesPage: 1
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