Jonathan Kay's support for Windows Live products over at the Microsoft newsgroups has gained him his butterfly status as a guru when it comes to MSN/ Windows Live Messenger's various support problems. Since the latest build of Windows Live Messenger 2009 has been released, there has been some issues that users should be aware of. As ever Jonathan provides in-depth support from his blog.

Why is the latest Windows Live Messenger 2009 update forced? - A bit of analysis into why the build has been made into a mandatory update. The argument is that the update is unnecessarily large and long to install while looking like a cheap attempt to advertise other Windows Live products. With no elaboration to why these updates are forced from the Messenger team, they will always be criticized.

Signing in multiple times (MPOP) on a roaming profile with Windows Live Messenger 2009 - Provides a solution to way the signing into to multiple locations feature does not work as advertised. Kay has created a small application to address the bug.

Installing/uninstalling Windows Live 2009 (Wave 3) QFE applications - Kay has provided a detailed article into installing each Windows Live application manually, it an attempt to rescue users who are having issues with the Windows Live installer package.